![]() Set conversation transfers between managers, configure canned responses, and wait time rules. ![]() Set a separate queue for every communication channel.Configure queueing and routing options.Create a full featured customer support center absolutely free of charge.Ĭonfigure queueing and routing options: set a separate queue for every communication channel, set conversation transfers between managers, configure canned responses, wait time rules and many more great options.All requests are logged into Bitrix24 CRM with the history of the interactions and progress saved for each employee.Process and handle customer requests from any communication channel such as email, website live chat or web forms, social networks and messengers inside your Bitrix24 account.Classic helpdesk with ticketing and priority.Process and handle customer requests from any communication channel like email, website live chat or web forms, social networks and messengers inside a single Bitrix24 account.
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